Privacy Policy

At the Halles d’innovation et de formation avancée, we take the privacy and security of our users’ personal information seriously. This Privacy Policy describes in detail how we collect, use, disclose, transfer and store personal information.

This policy applies to the use of the https://www.hifa.ca website. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you consent to the use of your personal information as described in this policy.

 

Collection of personal information

We collect the following types of personal information:

– Contact information: last name, first name, e-mail address, company name;

– Preferences and interests: areas of interest and preferences regarding our services;

– Information on the use of our website: IP address, log file, device identifiers, browser information, information on site interaction.

 

We collect this information in several ways

– Website contact form;

– Cookies, log files and other tracking technologies;

– Interaction on social networks.

We obtain your consent before collecting sensitive personal information. You may withdraw your consent by contacting us directly.

 

Use of personal information

We use the personal information collected for the following purposes:

– To provide our services and fulfill our contractual obligations;

– Personalize your experience on our website;

– To analyze the use of our site and improve our services;

– Send newsletters, promotions and marketing offers if you have given your consent;

– Respond to your requests for information and communicate with you.

We collect, use and disclose only the information necessary to fulfill the stated purposes.

 

Disclosure to third parties

We do not sell, trade or transfer your personal information to third parties.

We may disclose your information to third-party service providers who assist us in operating our business and Web site. We contractually require these third parties to protect the confidentiality of this information.

We may also disclose information when required by law.

 

Age of consent

Our website and its services are not intended for persons under the age of 14. We do not knowingly collect personal information from minors without parental consent.

If you are a parent or guardian and you become aware that your child has provided us with personal information without your consent, please contact us. We will delete this information as soon as possible.

If we learn that personal data concerning a minor has been collected without parental consent, we will promptly delete it from our systems.

 

Retention and destruction of personal information

We retain your personal information on our secure servers for as long as necessary to fulfill the purposes set out in this policy and to meet our legal obligations.

The information is then securely destroyed or anonymized.

If you would like us to destroy your information, please do not hesitate to contact us.

 

Security of personal information

We take appropriate physical, administrative and technical security measures to protect your information against loss, theft and unauthorized use.

We also take reasonable steps to protect personal data against loss, theft, misuse or unauthorized alteration.

Our website uses the HTTPS protocol with an SSL certificate to secure communications. We’ve also installed a firewall and carry out regular site backups and updates.

Within our organization, access to personal data is limited to authorized employees who need it for their work.

We regularly review our security practices to ensure they meet industry standards and are prepared to implement additional measures if necessary to protect your data.

We will inform you of any security breach that could result in a serious risk of harm so that you can take appropriate action.

 

Access and rectification

You have the right to request access to and rectification of the personal information we hold about you. Contact us to make a request.

 

Third-party suppliers

We use third-party suppliers to help us operate our business and Web site. The following is a list of these vendors and links to their privacy policies:

– Facebook (advertising analysis – United States) : https://www.facebook.com/privacy/explanation

– Google (data analysis – United States) : https://policies.google.com/privacy?hl=fr&gl=fr

To prevent the collection of your data by Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en

To personalize Google ads: http://www.google.com/settings/ads

 

Disclosure required by law

We may disclose your personal information if required to do so by law or if such disclosure is necessary to:

– Comply with the law or legal process;

– Protect our rights or property;

– Protect the security of our Web site and our users.  

 

Corporate transactions

We may transfer your data as part of a corporate transaction such as a merger or acquisition. We will only disclose your data without consent if permitted by law and will take steps to protect the confidentiality of your data.

 

Links to other sites

Our website may contain links to other non-affiliated sites. We are not responsible for the privacy practices of such sites and recommend that you consult their policies.

 

Changes to this policy

We reserve the right to modify this privacy policy at any time. You can check the date of the last modification at the bottom of the policy, so check this page regularly.

 

Commission d’accès à l’information du Québec

If you are dissatisfied with our response to a request concerning your personal information, you may file a complaint with the Commission d’accès à l’information du Québec, the body responsible for overseeing the protection of personal information in Québec.

 

The Commission d’accès à l’information can be contacted using the following information:

Suite 900
2045 rue Stanley 
Montreal, Quebec H3A 2V4
Phone: 514-873-4196
Fax: 514-844-6170
Toll-free : 1-888-528-7741
Email: cai.communications@cai.gouv.qc.ca
Website: http://www.cai.gouv.qc.ca

We encourage anyone to contact us first with any complaints or concerns about our personal information management practices so that we can try to find a mutually satisfactory solution.

 

Contact and questions

If you have any questions about this policy or our privacy practices, please contact our Privacy Officer:

Rémi Massé
General Manager
Halles d’innovation et de formation avancée
Email: remi.masse@hifa.ca

This policy complies with the requirements of Quebec’s Act respecting the protection of personal information in the private sector (Bill 25).